A public transport route that I know exists is not showing up in my results - why is this?
Our public transport model is built on actual timetables, and will only allow a train/bus to be taken if that station/stop can be reached in time for when the service departs. For example, it may not be possible to walk from the origin to the station in time to catch the specific train, given your chosen departure time, and so that route will not be given as an option.
Or it could be that the route involves more walking than you've allowed - try increasing the walking_time parameter to see if this has an effect.
If you believe there is a service/provider who's data is not being included in the results, please contact us at email@example.com